Technical & Warranty Support
TECHNICAL SUPPORT
Support portal
Existing clients may login to our support portal Here
Telephone Support
Managed IT Support: 801 487 6350 Option #4
WARRANTY SUPPORT
For warranty support, please call 800-730-6350, Option #2
EXTENDED CARE SUPPORT
Grace Global Extended Care is aligned to the way you use technology – rapidly responding to your needs, protecting your investment, your productivity, and your sensitive data while providing enhanced and proactive support to help reduce the risk and complexity of managing your infrastructure.
* Around the clock critical support makes it possible for our engineers to take care of any IT system issues as soon as our monitoring software discovers a critical issue or service outage.
* Fast-track dispatch for Grace Global technicians
* Immediate escalation management
* Optional on premise "Parts Closet" component allocation
Telephone Support
Government Procurement Services: 800 730 6350 Option #2
Education Procurement Services: 800 730 6350 Option #2