Technical & Warranty Support

 

TECHNICAL SUPPORT

Support portal

Existing clients may login to our support portal Here

 

Telephone Support

Managed IT Support: 801 487 6350  Option #4           

 

 

WARRANTY SUPPORT

For warranty support, please call 800-730-6350, Option #2

 

 

EXTENDED CARE SUPPORT

Grace Global Extended Care is aligned to the way you use technology – rapidly responding to your needs, protecting your investment, your productivity, and your sensitive data while providing enhanced and proactive support to help reduce the risk and complexity of managing your infrastructure.

 

* Around the clock critical support makes it possible for our engineers to take care of any IT system issues as soon as our monitoring software discovers a critical issue or service outage.

* Fast-track dispatch for Grace Global technicians

* Immediate escalation management

* Optional on premise "Parts Closet" component allocation

 

Telephone Support

Government Procurement Services: 800 730 6350 Option #2

Education Procurement Services: 800 730 6350 Option #2