Managed IT Services

 

Would your organization benefit from its own IT department without incurring the cost and management overhead associated with hiring, training, and retaining internal personnel? Grace Global has you covered. Our technical staff provides the entire spectrum of IT infrastructure requirements, from user support and server management to complete backup and disaster recovery solutions and compliance reqirement.

 

Grace Global IT solutions are designed to comprehensively include the full range of services needed to maintain a highly efficient business process.

Our current capabilities include:

  • VMware vSphere and Microsoft Hyper-V implementation and maintenance

  • Server replication (local / cloud)

  • IT network infrastructure design & upgrade/ wired & wireless

  • Unlimited Remote and onsite computer support (helpdesk support)

  • Monthly executive report

  • Dedicated online client portal

  • Dedicated technical advisor

  • Hardware computer manufacturing, setup and troubleshooting

  • Desktops / notebooks / tablets / workstations / servers / storage servers / firewalls

  • Data Cloud Backup & Disaster Recovery (BDR)

  • Cloud Hosted E-mail and Office 365

  • Cloud Hosted VOIP

  • Email archiving / spam filtering

  • Computer systems upgrades

  • Surveillance systems (IP based)

  • Network security

  • Malware mitigation and removal

  • System & network analysis

  • Comprehensive system & network inventory & lifecycle management

  • Broadband installation and management

  • System performance optimization

  • Network, security, user and systems monitoring & auditing

  • User policy analysis & enforcement

  • Patch management

  • Information security training

  • Vulnerability assessments 

 

Your time is valuable

Grace Global does the research and recommendations for you. We have business relationships with major technology partners (Intel, Microsoft, Xerox, Cisco, Fortinet, HP, Ruckus, Seagate, ESET, Sophos, Asus, Veeam, etc.) and service providers to get you the best overall service and pricing. Allow us to work on behalf of your organization to provide the best computer hardware and remote / onsite Managed Technology Services.

 

As your computer system environment and needs change and grow, we will continually assess and implement the most current and best technological solutions available for your organization. We will serve as your computer information systems engineer, where we will manage the entire process so that you can focus on what you do best.

 

Grace Global allows you to save time and money by removing the burden associated with deciphering technical jargon and the research involved with assessing technology options. We will present solutions to you in a business context, so that the facts are clearly identified and communicated as to the cost and its impact on your current and future business operations.